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Order
There were 7 questions found in this category:
Do you ship to PO boxes or Military APO/FPO addresses? We cannot ship to PO boxes. We ship UPS ground so we will need a physical address.
Yes we can ship to Military Addresses. Please email internet.orders@florsheim.com with your product selection, billing and shipping addresses, as well as credit card information. Orders&...
I'd like to speak to a Florsheim representative. Please call 1-866-454-0449 to speak with a Florsheim Associate. Our phone lines are open Monday - Thursday 7:45 am - 5:30 pm CST Friday 7:45 am - 4:30 pm CST. We look forward to assisting you.
Is it possible to overnight a shipment? Yes, your Florsheim order may be shipped via UPS overnight service. Select the Overnight icon on step 2 when placing your order. There is a $25 additional fee. This service is only available within the 48 Continental United States.
May I place an order over the telephone? Yes you may! Please call 1-866-454-0449 and a Florsheim Associate will assist you in placing your order over the phone. Our hours of operation are Monday - Thursday 7:45 am - 5:30 pm CST Friday 7:45 am - 4:30 pm CST
May I ship to a different address than my billing address? Yes you may! When placing your Florsheim order, the first address required is for shipping. Please be sure to include any suite or unit number. If you are shipping to a business, the name of the establishment must be on line 2. The second address required ...
What if I want to cancel my order? You may cancel any item or your complete order, as long as it has not entered the shipping process stage. Please email internet.orders@florsheim.com. We will do our best to fulfill your request.
What is the status of my order? You will be able to find your order status by logging into your account and entering in your Order ID number. You will be able to view information about your order there.