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Return Policy
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How do I return or exchange items purchased online? Florsheim returns and exchanges must be made within 30 days of receipt. We cannot accept any merchandise back that has visible signs of wear and tear, and must be returned in the original packaging. To determine if shoes are a correct fit, we recommend trying them on carpeted surfaces to avoid...
What if I received merchandise that is defective or incorrect? We stand behind our Florsheim footwear within reason. If you received defective merchandise or an incorrect shipment from our website, please contact internet.orders@florsheim.com or dial our toll free Customer Care line at 866-454-0449. If you purchased defective me...
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